Logitech Select service extension

LOGITECH SELECT SERVICE PLAN
Ensure business continuity with Select, a comprehensive service plan for all your conference rooms.

OBSTACLES FOR THE
ELIMINATE COOPERATION
Logitech Select is a comprehensive service that removes the obstacles to effective video collaboration and ensures that your conference rooms are always ready.
We work with you to ensure optimal uptime, simplify and centralize administration, and help you get the most out of your investment.

ENSURING BUSINESS Continuity
View Select as an extension of your IT team, helping you when you need additional support.

24/7 SUPPORT WITH A ONE-HOUR RESPONSE
Direct, 24/7 access to Tier II support ensures a solution to the problem within one hour, no matter where you are in the world.

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ONLY ONE TECHNICAL CONTACT POINT
Select has a designated service manager who is your primary technical contact to ensure you receive a familiar experience and the support you need.

BASIC KNOWLEDGE OF THE ECOSYSTEM
To ensure rapid problem resolution, our specialists have extensive knowledge of video collaboration and partner ecosystems such as Microsoft Teams, Zoom and Google Meet.

HARDWARE SPARE PART
Minimize downtime with next-business-day delivery.² Shipping time may vary due to unforeseen circumstances such as weather conditions, disruptions in transportation networks and transit, or customs clearance times. Delivery of replacement equipment or even direct replacement with our included on-site replacement kits.³ For customers with 50 or more licenses.

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COMPLETE DEVICE COVERAGE
Select applies for the entire duration of your subscription.⁴ Products must have an active warranty when Select licenses are purchased. The maximum product age for replacement due to a defect is 5 years to ensure ongoing protection and peace of mind.

PROACTIVE SOFTWARE AND SUPPORT MANAGEMENT
Easily manage devices and rooms for video collaboration and gain complete insight into your support requests.